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WhatsApp customer engagement tool WATI.io raises $10m

WATI

WATI.io (WhatsApp Team Inbox), a comprehensive WhatsApp customer engagement tool for small businesses, has raised $8.3Mn in Series A led by Sequoia Capital India with participation from Surge, Base Partners and several prominent angels including Gokul Rajaram, a member of the DoorDash executive team and and board member at Coinbase and Pinterest. WATI.io has over 3,000 customers across 54 countries including India, Indonesia and Brazil. Over the last 6 months, WATI’s customer base has seen a 4x growth, revenue has grown 5x and 100 million messages have been processed. They are now a 41 member team across seven countries. With this fundraise, they have raised a total of $10M in the last six months. The funds raised will be used to bolster technology and product development by expanding product integrations. It will also be used to double the team size and improve their presence in Latin America. Messaging is the most pervasive way humans connect today. COVID-19 has shifted our lives online. Customers expect brands to serve them on channels they are most comfortable with. So, when customers are able to reach out to brands on platforms like WhatsApp that they are already familiar with, it builds a higher level of trust for the brand. While many solutions for enterprises to achieve this shift exist, tens of millions of SMBs globally are left underserved. To meet customer expectations, SMBs resort to using WhatsApp on their personal phones. This leads to bottlenecks with relevance of the support and the inability to scale. WATI.io, launched by Ken Yeung and Bianca Ho in late 2020, addresses this gap. Built on WhatsApp’s API, it helps small businesses personalize conversations with customers at scale. WATI.io helps ​​customer support, marketing and sales teams engage with customers using a single WhatsApp number. Since brands are able to get a holistic view of customer conversations across teams, they are also able to provide a better user experience. WATI.io solely focuses on building tailored experiences on WhatsApp enabling them to quickly iterate on new features on the platform as well. “WATI’s mission is to help businesses do more with less. Our one-click integration with the most commonly used tools like Shopify, WooCommerce, etc. enables businesses to provide holistic customer experience at scale. We look to use this funding to attract world class talent to help us build this.” Ken Yeung, CEO Businesses love WATI.io because it helps improve customer satisfaction without additional workforce and in turn helps improve revenue. This is possible with automation through WATI’s low-code workflow builder without being dependent on developers. Through WATI’s API, SMBs can send programmatic personalised notifications from their system. Especially in the case of ecommerce businesses, WATI’s one-click integrations with tools like Shopify, reduces abandoned cart rate and helps increase revenues. Marketers also rely heavily on sending targeted notifications to drive sales. High growth startups are able to derive value with WATI’s suite of tools which empower them to collaborate and move fast. In addition to thousands of SMBs, WATI’s clients include Dukaan, Oppo, VU TV, Gojek, Grab, Aerostreet. “WATI is on a mission to help hundreds of millions of SMBs across the world communicate more effectively with their customers on one of the most ubiquitous messaging platforms - WhatsApp. They’ve achieved terrific growth rates this past year while breaking even, but what is more exciting is the expansive set of product possibilities in front of the company as they capitalise on the market opportunity. Sequoia Capital India is excited to deepen the partnership with Ken and Bianca in the next stage of their journey of building WATI.” Abheek Anand, MD, Sequoia India About WATI Founded in 2020 in Hong Kong, WATI.io helps companies have personalised conversations with customers at scale. Built on WhatsApp’s Business API, it is an easy-to-use customer engagement software that focuses on automation and one-click integrations to help businesses do more with less. WATI.io has been an official partner of WhatsApp since 2019, and was part of Surge 05, Sequoia India’s rapid scale up program for early stage startups. Contact Details WATI Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://www.wati.io/

December 08, 2021 08:00 AM Eastern Standard Time

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Jock MKT User Turns $20 Into Over $110,000 Through the “Stock Market for Sports”

Jock MKT

Jock MKT (Jock Market), the company turning sports into a stock exchange, announced one of its users has accumulated $113,420 in lifetime net winnings on its platform. Drew Heinl of Columbus, Ohio gradually accumulated his winnings since joining Jock MKT in October 2020. As of Dec. 7, 2021, he has executed over 15,000 trades in cash markets for the NFL, NBA, NHL, MLB, and PGA Tour. “Netting six figures on Jock MKT has been a ride I could have never imagined,” said Heinl. “Unlike traditional sports betting where outcomes are binary, Jock MKT allows me to use my skill and knowledge of sports in a way where I’m growing my wealth gradually and limiting my risk with regular guaranteed payouts. This wasn’t an overnight instant success. I worked hard. But I’ve had an absolute blast doing it.” Heinl is not the only Jock MKT super-investor creating his own “bull market” on the platform. Five users have executed over $1 million worth of trades and several are close to joining Heinl in the $100,000+ Jock MKT club. “We love following the journey of Drew and so many of our other users who have seen incredible returns on Jock MKT,” said Tyler Carlin, CEO of Jock MKT. “We offer a platform where you can start with a small deposit and grow it into a significant amount of money over time.” Available in 35 U.S. states, Jock MKT’s main differentiator is its cash market format – this unique offering gives users more flexibility and optionality versus typical daily fantasy contests. Users can join at any time and for any dollar amount. They can buy and sell shares of athletes in real-time, cash out early by selling to another user in-game or hold to the end and receive fixed Jock MKT payouts tied to final player rankings based on overall fantasy scoring. Each cash market starts with an “Initial Player Offering,” or an IPO, where users have their first opportunity to bid on shares before any contest. About Jock MKT Headquartered in Boston and launched in 2020, Jock MKT ( JockMKT.com ) is a skill-based fantasy gaming platform where users can make real money – every minute, every second, of every game. Inspired by a traditional stock exchange, Jock MKT allows users to buy and sell shares of athletes in real-time. Jock MKT was co-founded by Tyler Carlin and investors include Left Lane Capital, Will Ventures, Ryan Moore, Brandon Adams, Benjie Cherniak, Tim McSweeney, and Alumni Ventures Group. Available in the U.S. in 35 states, Jock MKT offers gaming options for events tied to the NFL, NBA, MLB, NHL, and PGA Tour. Contact Details Eric Nemeth nemeth@ericpr.com Company Website https://jockmkt.com/

December 07, 2021 08:09 AM Eastern Standard Time

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Minuteman Press Highlights Year of Helping Independent Print Center Owners Sell Their Businesses

Minuteman Press International Inc

Minuteman Press International, the world’s leading design, marketing, and printing franchise, is proud to announce additional successful conversions of independent print shops to Minuteman Press franchises in 2021. Through the Minuteman Press International Conversion Program, independent printers are able to sell their printing business at no cost to them. Minuteman Press Franchise Conversion Program – 2021 Highlights Through this program, Minuteman Press International helps sellers of qualified printing businesses find qualified buyers within a reasonable time frame. All of the businesses highlighted below were listed for sale in mid-2020 and sold through 2021. Minuteman Press, Red Bank, New Jersey (formerly All American Print & Copy Center) Jason Carris is the new owner of Minuteman Press in Red Bank, NJ, which is part of the Middletown Township. He purchased All American Print & Copy Center, which was in business for 40 years, and took over the business in September 2021. Jason says, “ The biggest advantage of buying this business was having an established clientele. We did our research and made sure the owners were respected by their clients. There was also 40 years of history and track record as well.” He continues, “Minuteman Press and our Regional Vice President Jim Galasso guided us through the purchase of the business step by step. Jim made the process easier to manage and I couldn’t have done this on my own without the help from the team at Minuteman Press International.” Prior to franchising, Jason worked in medical publishing and digital marketing. He also ran a number of small consulting businesses in his career. He says, “A combination of things – including the pandemic and economic forces – made me decide to go fully into business ownership. My wife Renee has an entrepreneurial spirt as well.” Why Minuteman Press? Jason answers, “We did a lot of research and Minuteman Press jumped out to us on a number of levels. They were on a lot of top franchise lists, they appealed to people who hadn’t owned a business, and the business seemed easy to learn. In addition to being a highly respected franchise, Minuteman Press had a reasonable cost of entry and I appreciate their cap on royalties.” He adds, “The support has been wonderful. Because there is a 40-year history of the independent print shop we purchased, we have been transitioning the business. It’s great to have the training and support especially since I had not run a business of this scope before.” What is it like for Jason to be a business owner? He says, “Once you make that leap, it’s a very exciting experience to own your own business. We have a vibrant community here and I see the long-term growth potential. I am looking forward to making Minuteman Press a real pillar and trusted business partner in Red Bank / Middletown Township.” Jason further explains, “I think we have a tremendous opportunity to expand our wide format printing business with banners, posters, and signage remaining in high demand for our clients. I am also looking forward to bolstering our in-house mailing and direct mail services to help other local businesses reach their target audiences.” “I think the two biggest keys to owning a business are to really make sure you feel 100% comfortable with the business model, and to believe in your products and services. Also, it is important to be proactive but also have patience after buying the business. Think about growth potential, and understand there is a learning curve. That’s normal for everyone.” -Jason Carris, owner, Minuteman Press franchise, Red Bank, NJ (formerly All American Print & Copy Center) For more information on Minuteman Press in Red Bank, visit https://minuteman.com/us/locations/nj/red-bank. Minuteman Press, Longmont, Colorado (formerly Ron’s Printing Center) Avi Kumar has been part of the Minuteman Press franchise family since May 2016 as the owner of Minuteman Press in Greeley, CO. In February 2021, Avi had the opportunity to buy Ron’s Printing Center located in Longmont, CO, which was in business for 40 years. Avi converted Ron’s Printing Center into his second Minuteman Press franchise location in February 2021. Avi says, “Our Regional Vice President Jack Panzer told us about this established business for sale in Longmont, which is 40 minutes from us. The main advantage was to extend profitability and expand our business in Northern Colorado.” He continues, “Another advantage was that we did not have to spend a lot of extra effort in marketing this as a new business because Ron’s Printing Center had been established for a long time. The employees were all very hands-on and diligent and we were able to retain them all. Within the second month, we added mailings, promotional products, and apparel to their product lines. In fact, we just wrapped up a 30K mailer for a local non-profit organization and secured a large apparel order as well.” Prior to franchising in 2016, Avi worked in retail as a convenience store manager of several locations. “I used to manage some stores in Illinois for a big outfit out of Wisconsin. I finally got tired of answering to my boss and decided I wanted to own my own business. I moved on to better pastures and we decided as a family that Colorado was our calling.” Avi is thankful for being able to work with Minuteman Press and Jack Panzer over the past five years in Greeley and on the conversion in Longmont in 2021. He says, “Working with Jack is amazing as he is very thorough and helpful. Since I started my business in Greeley in 2016, he has been a huge resource for us and very supportive. As we start to build in Longmont, we are also expanding in Greeley to a new 5,000 sq. ft. facility – remodeling is under way as we speak. We started small and grew the business, and now we are building on that success at the right, consistent pace.” For more information on Minuteman Press in Longmont and Greeley, visit https://minuteman.com/us/locations/co/longmont or https://minuteman.com/us/locations/co/greeley. Minuteman Press, Missoula, Montana (formerly Advertiser Montana Printing) Rebecca and Kirk Treece are the new owners of Minuteman Press in Missoula, Montana. They purchased Advertiser Montana Printing, which has a 40-year history in Missoula, in January 2021. Rebecca says, “It is a real honor to become part of Missoula’s thriving business community. The Palmers (former owners) had a 40-year long relationship with this community and their loyal customers have welcomed us and trusted us with their service, which has given us a great start here in Missoula.” Prior to Minuteman Press, Rebecca and Kirk had varying careers. Rebecca shares, “Before owning my own business, I was utilizing my teaching degree as a vision therapist at an optometry office in Missoula, working with children and adults to improve their visual skills. My husband Kirk was previously a financial and operational manager for a large company. He and I also own a franchise of Fish Window Cleaning and Sunbelt Business Brokerage. We are familiar with business and the franchise concept, but were really drawn to the Minuteman Press structure, training, support and record of success.” While Rebecca and Kirk have experience owning a business, they had never been involved in the printing industry before. Rebecca says, “Advertiser Montana Printing was an independent print shop that had been in business for 40 years and they had a very loyal base of long-standing customers. An established customer base was the opportunity we were looking for when buying a new business. Our goal is 100% retention and we have worked diligently to meet and develop relationships with each customer. We hit the ground running and it gave us an opportunity to get experience across the board. Our local Minuteman Press field representatives were able to train us on every aspect of the business, which gave us the confidence to meet the demands of our customers.” Rebecca continues, “The support from Minuteman Press has been exceptional. The training was very comprehensive, and we felt like we were well-prepared for starting up and getting straight to work. We also know exactly who to call when we have a question or issue to manage. The network of Minuteman Press is amazing in the way that everyone is there for you at any time and in any capacity that you need. The expertise of the training and the continual mentoring are the powerful tools we need to succeed.” One of the ways Rebecca is looking to stand out as a new business owner is by expanding on the products and services offered by Minuteman Press and educating clients on what is in high demand right now. She explains, “Our high-demand products are business cards, menus, point of sale products like invoices and forms, and medical facility materials. As businesses open up, the demand for envelopes, letterhead, and other consumables has grown. Being part of Minuteman Press family has given us a huge opportunity to share with customers our expanded line of products like mailing, signage, apparel, promotional items. It has really given us the ability to help people promote their business.” As for Minuteman Press in Missoula, Rebecca and Kirk know exactly where they want to go. She says, “Our goal is to become the premier printing and advertising design company in Missoula and the Greater Northwestern Montana area. We want to develop the reputation for supplying the highest quality products and having superior customer service. We strive to make Minuteman Press in Missoula the place to go for all advice and services. The main lesson Minuteman Press impressed upon me is that if you do not like the current state of your business, change it! Get up, get out there, market, make connections, and grow your business. We have been given the tools and the support to create something great and that is extremely exciting for us.” For more information on Minuteman Press in Missoula, visit https://minuteman.com/us/locations/mt/missoula. Minuteman Press, Hove, England (formerly TJ’s Branding Solutions) Romi and Russell Pinsent are the new owners of Minuteman Press in Hove, England. They purchased TJ’s Branding Solutions, which operated for 30 years, in June 2021. Romi says, We are so excited to carry the legacy of TJ’s Branding Solutions and expand our products and services through Minuteman Press to benefit our local business clients and community.” TJ’s Branding Solutions laid a solid foundation for Romi and Russell as they look forward to continuing to build the business that was started by original owner Tony Jenner. Romi says, “The store that we have bought has predominantly been a sign writing store that already supports existing businesses and has a good customer base. The work done within the store already supports local businesses by assisting them to promote their own business by way of designing logos, shop fronts and vehicle livery.” On selling the printing and sign business through Minuteman Press, Tony Jenner says, “Minuteman Press Regional Vice President Mark Jones approached me at a good time and asked me if I was interested in selling my business. I have been running TJ’s Branding Solutions for over 30 years and was looking at a change of direction. I was looking to retire and enjoy what I have achieved and spend more time with family. This was a great opportunity to sell at a good price with no broker fees. What was there not to like? It was a smooth exchange and transfer that was done – I would recommend it.” Prior to franchising with Minuteman Press, Romi and Russell were no strangers to running their own business. Romi shares, “Before franchising, our background was and still is running care homes. It is an enjoyable business to run, supporting the more vulnerable people within society but it is riddled with legislation and we wanted to explore a new venture that was more creative and had an opportunity for growth. We wanted a change for us and a new business venture seemed the way forward.” Why Minuteman Press? Romi answers, “We have over 40 years of business experience between us however we were cautious about moving into a new industry as our experience is only in our other business. We visited a franchise show with the intention of looking at a hospitality franchise but quickly realized that this wasn’t something we wanted to explore due to having to work evenings and weekends.” Romi adds, “The intention at the start was to purchase a new store and grow it from the ground up however once we had decided on the franchise, [Regional Vice President] Mark Jones undertook some market research and found an existing independent print shop in TJ’s Branding Solutions where the owner wanted to retire. As a result, we began the process of purchasing the store.” “Throughout the whole process, Mark Jones supported us in liaising with the seller, solicitors, and accountants to make the process as easy as possible. There was never a question that couldn’t be answered! We secured the store on the 3 rd June 2021. Russell and I are both excited to work with the Minuteman Press franchise support team and to grow the business in the local area. Russ has lived in the city since he was 5-years-old and I have lived here all my life. We are proud to call Brighton and Hove our home, we love where we live and want to offer the best service to all local businesses here!” -Romi Pinsent, co-owner, Minuteman Press, Hove, England (formerly TJ’s Branding Solutions) Romi concludes, “Overall, As a local business ourselves, Minuteman Press in Hove is excited to work with other local businesses. We look forward to seeing where this incredible journey takes us as we build and grow together.” For more information on Minuteman Press in Hove, England, visit https://hove.minutemanpress.co.uk. International Minute Press, Nampa, Idaho (formerly Custom Printing) Sheryl and James Wisler are the new owners if International Minute Press in Nampa, Idaho. They purchased Custom Printing from Mike Cutler, who operated the independent printing business for 25 years. Seller’s Perspective from Mike Cutler, Retired Owner of Custom Printing Mike Cutler built up Custom Printing from a print shop out of his garage in 1996 to a successful printing business that averaged over $1 million in gross sales over the past 5 years. He tried to sell his printing business for six to eight months before realizing it was going to be harder than he thought. That is when he turned to Minuteman Press. Mike says, “I tried to sell the business that I worked so hard to build for six to eight months on my own. I was also preparing to let it go at a very undervalued price as I couldn’t find the right people to buy the business and I found many of them were time-wasters and tire-kickers. On top of that, when I consulted with a business broker, they were asking me for 10% off the top of the sale, and they also wanted a percentage of my lease agreement.” After experiencing these challenges on his own, Mike turned to Minuteman Press International to help sell his printing business. “One of the franchisees I knew locally in Idaho referred me to Chris Jutt, Minuteman Press International Regional Vice President. After our first phone call, I felt confident that Chris had the ability, drive and connections to make this dream a reality for me. Our meetings were always super easygoing and comfortable. Chris took all the pressure off of me and said to focus on my successful business and he would do the rest. That is just what he did.” “We set a price for my independent printing business that was significantly higher than I anticipated, and Chris Jutt recommended some terms. Within one week, I had several very interested parties. Chris found the perfect people to purchase my business – James and Sheryl Wisler – that will continue what I started some 25 years ago. Minuteman Press International knew that the most important things to me were my long-term employees, my clients, and the reputation I had worked so hard to build. Chris found buyers that valued the same things. He and the entire team at Minuteman Press International delivered on all of my expectations and exceeded in most of them. Looking back, if I knew this was going to be this easy, I would have contacted him years ago.” -Mike Cutler, retired owner, Custom Printing (now International Minute Press, Nampa, Idaho) After the sale of his business, Mike quickly realized how beneficial it was to have the team at Minuteman Press International assist with all aspects of the transition to the new owners. He shares, “At first, I was apprehensive about how the transition would go. I was immediately relieved when I saw how Minuteman Press International took the reins to teach and train James and Sheryl. We are only two and a half weeks into the transition phase, and already I feel like I am not needed as much as I thought I would be. My employees are in great hands, my clients are being taken care of, and James and Sheryl are doing a fantastic job.” He adds, “The entire team both here locally and at their corporate headquarters has been phenomenal. No matter who I’ve talked to or worked with during this entire process, everyone has been professional as well as instrumental in making this happen. It’s a win-win situation all around.” “The smooth transition has reassured me that it was the right move to sell my business with Minuteman Press International. They have the right plan, the right experience, and everyone has been incredible to the very last detail. In my acquisition experience, nothing has ever been as easy as this. I had everything to gain and nothing to lose, and there were absolutely no hiccups along the way. I would easily rate my experience as 10/10.” -Mike Cutler Advice to Other Sellers When asked what advice he would give to other print and sign shop owners looking to sell, Mike answers, “Don’t even waste your time trying to do this yourself. When you try to sell on your own, there are so many bottleneck issues and you will likely undervalue your business. I couldn’t find the right buyers on my own and I had to spend too much time to meet with people repeatedly while still running my own business.” Mike concludes, “Minuteman Press International alleviated the bottlenecks and came forward with qualified buyers who were ready to write the check for the right price. I am 100% satisfied beyond my expectations. This was a total team effort by everyone, and they all came through for me.” For more information on International Minute Press in Nampa, Idaho, visit https://minuteman.com/us/locations/id/nampa. For more information on how to sell your printing business or sign business through Minuteman Press International’s Conversion Program, visit https://bit.ly/minutemanpressconversions Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

December 06, 2021 09:10 AM Eastern Standard Time

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COMCAST'S INTERNET ESSENTIALS PROGRAM AND SERJOBS ANNOUNCE TECHNICAL SKILLS TRAINING PARTNERSHIP AND $30,000 DONATION

Comcast Houston

Comcast's Internet Essentials program today announced the award of a $30,000 financial grant and donated 1,000 laptops to SERJobs, whose mission is to help individuals from low-income communities transform their lives through education training, employment, and financial empowerment services. The grant and donation are part of a new partnership to fund technical skills training and readiness certifications for clients of SERJobs. This program will offer digital skills training opportunities, including Microsoft Office, PowerPoint, Excel and professional development. “SERJobs is excited to celebrate 10 years of Comcast's Internet Essentials program,” said Sheroo Mukhtiar, CEO, SERJobs. “The Workforce Development Rally highlights the importance of digital literacy in our increasingly virtual world—especially as technology and the needs of our economy evolve. We are grateful to Comcast for their ongoing partnership and support of SERJobs’ and our members.” The announcement is part of Project UP, Comcast’s comprehensive initiative to advance digital equity and help build a future of unlimited possibilities; and coincides with the 10th anniversary of its Internet Essentials program, which has connected a cumulative total of more than 10 million people to the Internet at home – most for the very first time. Comcast’s expanded eligibility for Internet Essentials, now including all Federal Pell Grant recipients within its service area, will enable even more students to stay connected as they continue to pursue degrees at colleges, universities, and technical schools. “Ten years is a remarkable milestone, signifying an extraordinary amount of work and collaboration with our incredible community partners across Houston,” said Toni Beck, Vice President of External Affairs, Comcast Houston. “Together, we have connected hundreds of thousands of people to the power of the Internet at home, and to the endless opportunity, education, growth, and discovery it provides. Our work is not done, and we are excited to partner with SERJobs to ensure the next generation of leaders in Houston are equipped with the technical training they need to succeed in an increasingly digital world.” Comcast’s top priorities are connecting people to the Internet at home, equipping safe spaces with free WiFi and working with a robust network of nonprofit community organizations, city leaders, and business partners to create opportunities for low-income Americans. As the nation’s largest internet provider, Comcast supports cooperation between communities, businesses and non-profit organizations to enhance digital equity. Comcast’s $1 billion commitment will include investments in several critical areas, including: additional support for the Lift Zone initiative, which establishes free WiFi access in 50 community centers in Houston, and 1,000+ community centers nationwide, for students and adults by the end of 2021; new laptop and computer donations; over $100,000 in digital equity grants for local Houston nonprofit community organizations to create opportunities for low-income Houstonians – particularly in media, technology, and entrepreneurship; and continued investment in the company’s landmark Internet Essentials program. Project UP & Comcast’s $1 Billion Commitment to Advancing Digital Equity: For over a decade, connecting more people to the Internet and the technology they need to participate and excel in an increasingly digital world has been a core focus for the company. Looking toward the next ten years, Comcast is building on that foundation and expanding its impact through Project UP, a comprehensive initiative to advance digital equity and help build a future of unlimited possibilities. Backed by a $1 billion commitment to reach 50 million people, Project UP encompasses the programs and community partnerships across Comcast, NBCUniversal, and Sky that connect people to the Internet, advance economic mobility and open doors for the next generation of innovators, entrepreneurs, storytellers, and creators. For more information on Project UP and the latest news on efforts to address digital inequities visit https://corporate.comcast.com/impact/project-up. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 57 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, Peacock, NBC News, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. About SERJobs: SERJobs Houston, a regional affiliate of SER Jobs for Progress National, Inc., is a nonprofit organization empowering individuals to transform their lives through education, training, employment, and financial empowerment services. Founded in 1965 as a volunteer job bank for Hispanic veterans, SERJobs has evolved, and now operates offices in Houston, Galveston and Fort Bend. SERJobs serves individuals in 13 Texas counties and assists more than 4,000 members access better opportunities every year. For more information, visit serjobs.org Contact Details Comcast Foti Kallergis +1 832-986-0196 Foti_Kallergis@comcast.com SERJobs Christi Vasquez +1 832-890-3606 Company Website https://houston.comcast.com/

December 02, 2021 09:01 AM Central Standard Time

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Oprah’s Favorite Things with Gayle King and Adam Glassman

YourUpdateTV

A video accompanying this announcement is available at: https://youtu.be/5zdxoXdJxYg 2021 marks the 25 th anniversary of Oprah’s Favorite Things and Gayle King, co-host of " CBS Mornings " and editor-at-large of Oprah Daily and Adam Glassman, creative director of Oprah Daily conducted a nationwide media tour to discuss highlights from this year’s list. Spotlighting small businesses and the inspiring stories of the owners behind the products has been part of the mission of Oprah’s Favorite Things from the very start. This is the biggest list ever with 110 items and most of the items selected are from small businesses, women-owned brands or companies owned by people of color. Some of the highlights include: Rebel Girls Books, Crayon Case Notepad iShadow Palettes, Fab Fête White Corn & Truffle Cheese Soufflé, Henry Masks and Oprah’s The Life You Want Planner. Part weekly planner, part intention journal, this beautiful book created by the Oprah Daily editors and Oprah will inspire you to make self-reflection and setting intentions a daily practice—and help you answer the ultimate question, “How do I become more of me?” Starting in January 2022, Oprah will host monthly livestream events exclusively for Oprah Daily Insiders to guide us through each of these topics. We’ll have surrounding content and conversation on OprahDaily.com every single day to support your journey. Oprah Daily Insiders receive unlimited access to OprahDaily.com, as well as special deals and discounts on Oprah-related events, access to their favorite stories and interviews from the magazine archives of O, The Oprah Magazine, and the chance to connect with other readers. Access to the membership program is $50, which also includes a subscription to the new O Quarterly. We have more fun surprises planned in the coming months so head to OprahDaily.com to join now or become an Oprah Daily Insider here. You can pick up the Winter Issue of O Quarterly featuring Oprah’s Favorite Things on newsstands now or head to OprahDaily.com to sign up to be an Oprah Daily Insider or shop the list on Oprah Daily and Amazon. To see the full list of items please visit https://www.oprahdaily.com/oprah-favorite-things-2021. For more information, visit oprahdaily.com/oprah-favorite-things-2021 About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. About Oprah Daily: Building on the mission and legacy of O, The Oprah Magazine — which for two decades guided its loyal audience toward living their best lives — Oprah Winfrey and Hearst Magazines introduced Oprah Daily, which includes OprahDaily.com, a new destination with thoughtful digital storytelling; O Quarterly, a new print edition that will publish four times a year; and Oprah Daily Insider, a special membership-only community, where readers can connect live with Oprah other O personalities, including Editor-at-Large Gayle King, Creative Director Adam Glassman and more. Follow Oprah Daily on Instagram, Twitter, Facebook, and Pinterest. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 01, 2021 05:00 PM Eastern Standard Time

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iTradeNetwork Features Blue Book Ratings and Scores in iTradeMarketplace

iTradeNetwork

As a recently established Blue Book Registered Developer, iTradeNetwork, the food and beverage industry’s largest network with over 8,000 food and beverage trading partners, is delivering real-time access to Blue Book Ratings and Scores through the iTradeMarketplace platform. Now iTradeMarketplace users who are also Blue Book Services subscribers can view a company’s Blue Book Rating and Blue Book Score within the iTradeMarketplace platform. This integration provides maximum efficiency for end-users to view critical Blue Book information before a business transaction. “As we worked with our produce customers to build the iTradeMarketplace features, we repeatedly heard the need to have quick, easy access to Blue Book Ratings and Scores. This integration delivers on that vital industry need,” said Nathan Romney, chief product officer of iTradeNetwork. “We welcome iTradeNetwork as a Blue Book Registered Developer,” said Mark Erickson, Senior Vice President of Blue Book Services. “Our mission is to provide Blue Book content where, when and how members need it. So, the arrangement with iTradeNetwork is a very good fit and provides a useful complement to the suite of content, analytics and tools now available via Blue Book Online Services.” A free 30-day trial of the data integration is available for iTradeMarketplace users who do not currently subscribe to Blue Book Services. About Blue Book Services, Inc. Since 1901, Blue Book Services, Inc. has been the leader in providing the domestic and international fresh produce and exempt transportation industries with timely, accurate and reliable credit and marketing information. Produce suppliers, buyers, brokers and transporters alike rely on Blue Book ratings, reports, and information to make safe, informed and profitable business decisions. Blue Book Service also includes a full range of dispute resolution services, including collections, mediations, and arbitrations. About iTradeNetwork iTradeNetwork, Inc. is the leading global provider of supply chain management solutions for the food and beverage industry. Built upon deep industry expertise, a rich data foundation and the industries’ most extensive trading partner network, iTradeNetwork’s collaborative solutions allow distributors, manufacturers, operators, retailers, suppliers and wholesalers of all sizes to reduce cost, grow revenue and strengthen trading partner relationships. Today, iTradeNetwork’s growing customer list includes more than 8,000 companies globally. For more information, visit: www.itradenetwork.com. Media, please note: Visual assets, including photos, are available. To interview ITN’s CEO Rhonda Bassett-Spiers or for other interview requests, please contact Robin Carr at (415) 971-3991 or itn@landispr.com. ### Contact Details Landis Communications Inc. Robin Carr +1 415-971-3991 itn@landispr.com Blue Book Services, Inc. Jeff Lair +1 630-668-3500 jlair@bluebookservices.com Company Website https://www.itradenetwork.com/

December 01, 2021 07:51 AM Pacific Standard Time

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UK SMEs forge ahead with cautious optimism as post-pandemic business confidence grows

Stockwood Strategy

Despite lingering anxieties about the pandemic and a variety of economic and commercial issues, the majority of SMEs believe it is now imperative to begin building back from the crisis. They are ready to step up their business investment, with ambitious plans for recruitment, renewal of equipment and machinery, and both domestic and international expansion. Fintech business lender MarketFinance asked 2,000 SME owners across the UK about their outlook for 2022 and beyond, gauging their short and long-term plans for business investment and growth. MarketFinance has today released a comprehensive research report of its findings. Confidence Analysis of the survey results has shown that business confidence amongst SMEs is improving, with many firms now focused on recovery and growth. With pandemic disruptions now largely settled, half of SMEs (48%) expect their turnover to stabilise or to increase over the next 12 months. Similarly, 50% of SMEs expect demand for their products or services to stabilise or to increase over the next six months. MarketFinance’s research has found that the majority of SMEs (63%) expect their business to grow over the next three years Investment With survival mode no longer a necessity and cash flow pressures beginning to ease, the vast majority of SMEs (70%) now feel confident enough to increase business investment over the next 12 months. A quarter of SMEs plan to hire new staff, while 24% expect to purchase new equipment and machinery. When asked how they were factoring borrowing into their investment plans, 23% of SMEs said access to a broader range of borrowing options could enable them to increase investment even further. Borrowing The research findings demonstrate that borrowing will play a key role in recovery and growth with 62% of SMEs saying that prudent borrowing could help them fund growth. However, three quarters (71%) of SMEs do not believe traditional banking products are the most obvious and convenient way to borrow for investment. Despite this lack of alignment between current finance needs and the options available through traditional routes, more than a third of SMEs (37%) are looking to take on new borrowing facilities. Growth With confidence high and a sense of having moved beyond recovery and into a new stage of growth, many businesses are looking forward to seizing a host of opportunities in 2022. Almost all SMEs surveyed (81%) plan to invest in sustainability, while 30% say they are considering merger and acquisition (M&A) activity in the year ahead – more than twice as many as those primarily focusing on organic growth (14%). Over a third of businesses (34%) say they already sell overseas, or have plans to begin doing so. That figure is highest amongst the largest businesses surveyed (turnover between £5m and £6.5m) but even amongst smaller enterprises significant numbers are focused on export. Anil Stocker, CEO at MarketFinance, commented: “ It’s clear that the business environment has shifted and SMEs are looking ahead with a quietly confident and cautiously optimistic view. UK businesses intend to ramp up growth through domestic and international expansion, digital transformation and even M&A activity. But as they reset their post-pandemic goals for a post-pandemic, they’ll need to be confident of their funding base. Given that so many SMEs are looking outside of traditional routes in their search for finance, we’re particularly proud to have been accredited by the British Business Bank as one of the few alternative providers under The Recovery Loan Scheme. Schemes like the RLS are a golden opportunity for SMEs looking to gear up for growth, providing easily accessible funding at a lower cost across a wide range of products. We expect to see a large number of SMEs taking advantage of the scheme over the next 6 months as their growth and expansion efforts gain momentum and they invest in ambitious plans for 2022 and beyond.” About MarketFinance MarketFinance is a fintech business lender which believes that SMEs are building the world. By making finance frictionless, they’re solving the cash flow issues getting in the way of progress. MarketFinance uses smart technology to deliver better access to faster, more affordable finance; with one-to-one help whenever businesses need it. Since 2011, MarketFinance has advanced over £2.6 billion worth of invoices and loans, enabling thousands of UK businesses to bridge today’s funding gaps and fuel tomorrow’s big ambitions. MarketFinance is an accredited Recover Loan Scheme lender and has a wide-reaching network of strategic partners including Barclays Bank UK PLC, Tide, Equals Group and Ebury. MarketFinance is backed by Barclays Bank UK PLC, Mouro Capital, Paul Forster (co-founder of Indeed.com) European venture capital fund Northzone (invested in Klarna, iZettle and Trustpilot), Viola Capital and private equity group MCI Capital (also invested in iZettle, Azimo and Gett). Further information visit: www.marketfinance.com Contact Details MarketFinance Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://marketfinance.com/

December 01, 2021 08:00 AM Eastern Standard Time

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Artificial Intelligence Capabilities Are Quickly Becoming Essential for Customer Experience Initiatives, According to Dash Research

Dash Network

Dash Research’s report, “Artificial Intelligence for CX Applications”, focuses on the market drivers and barriers surrounding the adoption and use of AI in CX platforms, applications, and programs, the general use case categories for AI, and several representative case studies detailing the use of AI to improve CX. The report also details current AI regulations, which generally focus on the proper collection and use of personal information. An Executive Summary of the report is available for free download on the firm’s website. Artificial intelligence (AI) has become nearly ubiquitous across a range of industries and use cases. The customer experience (CX) discipline is no different, according to a new report from Dash Research; AI is being used across both customer-facing functions and in back-office systems and processes. This AI functionality is being integrated or incorporated into CX platforms and applications, with low- or no-code interfaces that allow CX, marketing, and sales professionals with little data science or computer coding experience to manipulate data and tune algorithms to support several different functions. According to Dash Research principal analyst Keith Kirkpatrick, the use of AI within CX can be classified under five broad categories: intelligent insights, predictions, preferences, recommendations, and automation. “Each step in the AI/CX continuum represents a progression of AI maturity and sophistication,” says Kirkpatrick. “As AI maturity increases, so does the required depth of integration of data sources within an organization, which can encompass customer and account data, product and service data, billing and fulfillment data, and service interaction data.” Dash Research analysis indicates that there are four key market drivers spurring the adoption and use of AI within CX initiatives: Increasing demand for customer-facing automation and assistants Higher demand for backend automation and intelligent analysis Growing appetite for data-led insights and customer journeys More value seen with deeper customer engagement However, while AI is becoming part of the very fabric of CX platforms, like any technology or approach, there are technical and operational barriers to complete market adoption. Dash Research finds that the key remaining market development barriers include: Limited scope or quality of data Lack of alignment between CX challenges and AI solutions Limited data governance policies and privacy concerns Regulatory issues Dash Research’s report, “Artificial Intelligence for CX Applications”, focuses on the market drivers and barriers surrounding the adoption and use of AI in CX platforms, applications, and programs, the general use case categories for AI, and several representative case studies detailing the use of AI to improve CX. The report also details current AI regulations, which generally focus on the proper collection and use of personal information. An Executive Summary of the report is available for free download on the firm’s website. Dash Research, the market intelligence arm of Dash Network, provides in-depth research and insights on the worldwide CX market including a comprehensive assessment of technology solutions, business issues, market drivers, and end-user dynamics across industry sectors. Dash Research’s global market coverage combines qualitative and quantitative research methodologies to provide a complete view of emerging business opportunities surrounding contact center technologies, customer data & analytics, customer data platforms, customer insights & feedback, customer relationship management, personalization & optimization, and employee experience. For more information, visit www.dashresearch.com or call +1.720.603.1700. Contact Details Dash Research Clint Wheelock +1 720-603-1700 press@dashnetwork.com Company Website http://www.dashnetwork.com

November 30, 2021 05:15 AM Eastern Standard Time

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Nintendo Holiday Gift Guide 2021: Gifts the Whole Family Can Share And Enjoy

YourUpdateTV

The holidays are almost here and that means spending more time with family and loved ones. With a vast library of games, there is something for everyone on the Nintendo Switch family of systems this holiday season. This includes multiplayer titles that the whole family can play together*, in addition to fun games and experiences you can enjoy on your own. A video accompanying this announcement is available at: https://youtu.be/S7FY8Dfrjj8 With the Nintendo Switch family of systems, everyone has the choice of a system that best fits their needs and play styles. Nintendo Switch can be played on the TV or taken on the go for portable play, while Nintendo Switch Lite is a dedicated gaming handheld system great for those who love playing in handheld mode. Nintendo Switch – OLED Model has a similar overall size to the Nintendo Switch system, but with a larger, vibrant 7-inch OLED screen with vivid colors and crisp contrast. Here are some of the Nintendo Switch games people are talking about this year: In Big Brain Academy: Brain vs. Brain, you’ll go brain-to-brain with others in a series of fun, family-friendly activities that are sure to test your mental mettle. Everyone can play together at varying difficulties, so a kid can hold their own against an adult in this battle of the brains. The full game launches on Dec. 3, but if you want to try your hand at some mind-tickling challenges today, a free demo is available right now in Nintendo eShop or download directly to your Nintendo Switch from the official website. In Mario Party Superstars, available now, roll your dice and race to get the most stars (and sabotage your opponents) on five different game boards and take on 100 classic minigames fit for the whole family. You’ll have a blast in this all-star funfest filled with some of your favorite characters from the Super Mario series. Want to play with far-off friends and family? All modes can be played locally* and online**. If you’re looking to wind down from holiday travel or get-togethers, take a look at the Pokémon Brilliant Diamond and Pokémon Shining Pearl games. Experience the nostalgic story from the Pokémon Diamond Version and Pokémon Pearl Version games in an adventure reborn on the Nintendo Switch system, available now. Or escape to a deserted island and create your own paradise as you explore, create and customize in the Animal Crossing: New Horizons game, out now. In the new paid downloadable content Animal Crossing: New Horizons – Happy Home Paradise *** you’ll travel to a chain of charming islands in an archipelago where you can design the dream vacation homes of your clients, decorate island facilities – like a school and a restaurant – and discover new ways to create and personalize. This Black Friday, Nintendo is offering a great value with a Nintendo Switch bundle with the digital version of the Mario Kart 8 Deluxe game and a three-month individual membership to Nintendo Switch Online ****. For a suggested retail price of $299.99, that’s the price of a Nintendo Switch system, with a game and a 3-month Nintendo Switch Online membership at no extra cost. Additionally, several Nintendo Switch games like The Legend of Zelda: Breath of the Wild, New Super Mario Bros. U Deluxe, Splatoon 2, Super Mario Maker 2, Paper Mario: The Origami King, Kirby Star Allies, The Legend of Zelda: Link’s Awakening, Fire Emblem: Three Houses, ASTRAL CHAIN and Xenoblade Chronicles: Definitive Edition will be available for $20 off their suggested retail price. There will also be deals on the Mario Kart Live: Home Circuit and Ring Fit Adventure games. Starting on Nov. 21,, while supplies last, Mario Kart Live: Home Circuit will be available at a suggested retail price of $59.99 (a savings of $40*****) and Ring Fit Adventure will be available at a suggested retail price of $54.99 (a savings of $25*****). For more information, visit Nintendo.com/holiday. *Additional games, systems and/or accessories may be required for multiplayer mode. Games, systems and some accessories sold separately. **Any Nintendo Switch Online membership (sold separately) and Nintendo Account required for online features. Not available in all countries. Internet access required for online features. Terms apply. nintendo.com/switch-online ***Full version of game required to use DLC. Sold separately. ****Offer valid 11/27/2021, while supplies last. Included Nintendo Switch Online membership auto-renews at the end of three months. Terms apply. nintendo.com/switch-online *****Savings based on Manufacturer's Suggested Retail Price. Actual discount may vary. About Lilliana Vasquez: Lilliana is a trailblazing interviewer, style expert, and author. The enterprising star has curated a career that began from a small blog, to being seen by millions daily on numerous platforms including TODAY, Access Hollywood, The Wendy Williams Show and most recently as the first and only Latinx host of "Steve Harvey." Lilliana has always been passionate about giving back and actively advocates on issues such as education, health, immigration, and economic empowerment. She also embraces and welcomes her responsibility as a role model for others in the Latinx community who aspire to work in television. About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario ™, Donkey Kong ™, The Legend of Zelda ™, Metroid ™, Pokémon ™, Animal Crossing ™, Pikmin ™ and Splatoon ™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch ™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.1 billion video games and over 800 million hardware units globally. From the launch of the Nintendo Entertainment System ™ more than 30 years ago, through today and into the future, Nintendo’s continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

November 29, 2021 12:00 PM Eastern Standard Time

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